Cookie Policy

Osprey Property is part of LRG. LRG Limited (Registered office: Building 1, Meadows Business Park, Blackwater, Camberley GU17 9AB, Registration Number: 09939099) is committed to protecting your personal information, being transparent about what data we hold and giving you control over how we use it.

Whenever you use our website, information may be collected through the use of cookies and similar technologies.

By using LRG Digital Channels you agree to our use of cookies as described in this Cookie Policy.

What are Cookies

Cookies are small text files which are downloaded to your computer or mobile device when you visit a website or application. Your web browser then sends these cookies back to the website or application on each subsequent visit so that they can recognise you and remember things like personalised details or user preferences.

Cookies help make your experience smoother by remembering preferences, improving navigation, and making content more relevant to you.

Session cookies last only for your online session and disappear when you close your browser.

Persistent cookies remain after closing your browser and last for the time specified in the cookie.

Which Cookies LRG Use and Why

When you use our Digital Channels, the following categories of cookies may be set on your device.

Strictly necessary cookies
These cookies are essential for navigating the site and using secure features. Without them, services you request cannot be provided. They do not gather marketing information.

Examples include:

– Remembering previous actions when navigating back to a page
– Keeping you signed in during your visit

Functional cookies
These remember choices you make (such as user name, region or language) and provide enhanced, personalised features. Information collected is anonymised.

Examples include:

– Remembering if you’ve completed a survey
– Ensuring first-time user messages are not shown again
– Remembering poll votes
– Supporting social media integrations

For a list of functional cookies or questions, contact: dataprotection@lrg.co.uk.

Analytics cookies
These help us understand how users interact with our Digital Channels so we can improve them. They allow us to see which pages are popular, when errors occur, what properties users view, and how users navigate.

Analytics tools may use:

– Web beacons or tracking pixels
– Cookies to recognise your device and track anonymous usage patterns

We also use remarketing codes to show targeted advertising based on browsing history. This is anonymous and contains no personal data. You can opt out of Google remarketing here:

Opt out of Google Display Network retargeting

Analytics cookies never contain personal information like your name or email address.

Other third party cookies
Some pages contain embedded content (such as YouTube or Vimeo videos). These platforms may set their own cookies. LRG cannot control or access these cookies.

Check third party websites for more information.

Commenting on LRG Digital Channels

Some sites allow comments via third party tools. These may set cookies or use analytics to track anonymised usage trends.

How to Control Cookies

LRG do not use cookies to collect personally identifiable information. Cookies improve your experience and enable site features. However, you can control or manage cookies in several ways.

Managing Cookies in Your Browser

Most browsers allow you to:

– See existing cookies and delete them
– Block third party cookies
– Block cookies from specific sites
– Block all cookies
– Delete cookies on browser close

Note: blocking cookies may break website functionality. Opt-out settings may also be lost if you delete cookies.

Help guides for major browsers:

Internet Explorer
Firefox
Google Chrome
Opera
Safari
Android
Blackberry

Managing Analytics Cookies

You can opt out of having anonymised activity tracked by analytics cookies. LRG use the following provider:

Google Analytics opt-out:
http://tools.google.com/dlpage/gaoptout

Note: disabling analytics means we cannot use feedback to improve your user experience.