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Tenants information

Your Residential Lettings & Property Management Specialist

Osprey manages a wide range of properties from one bedroom flats to luxury country homes and in each case we pride ourselves on offering a professional, informative and friendly approach to our tenants.

Our property managers are available to answer any questions you have regarding renting a property from Osprey and their knowledge of the local area and the rental market is invaluable.

All properties listed with Osprey have been inspected by our qualified staff; this means we are confident the quality of the accommodation on offer is of the highest standard.

To skip straight to our list of available properties, click here

To arrange a viewing on any of the properties please call or email the relevant Osprey branch office.

Alternatively you can email us on

A Guide to Renting a Property with Osprey

– Finding your New Home:

All our properties available to rent are listed in the Available Properties section of this website but can also be found on internet portals such as rightmove, zoopla and primelocation. If you like the look of a property, the next step is to contact us and arrange a viewing. Importantly, should you not find a property that matches your requirements, please register your details with us and we will contact you when a suitable property matching your criteria becomes available. We run an active list of prospective tenants seeking new homes. To register via email click here or call the relevant Osprey branch. Please note we will need at least 24 hours notice prior to viewing any property.

– Making an Application for your New Home and Fee Schedule:

Please complete the Tenancy Application Form with fee schedule. This can be collected from the local office and is also available for download here;

Kettering: Please click to download

Stamford: Please click to download

Oakham: Please click to download

Hull: Please email to request a copy

Return the signed form to the respective local office (see contact page) along with the necessary identification and supporting documentation.

– Signing your Tenancy Agreement for your New Home:

Once the application and reference forms have all been completed and agreed by Osprey, we will produce an Assured Shorthold Tenancy Agreement for signing. The start date will be agreed between you and Osprey (representing the landlord); the initial term can be 6 or 12 months but a minimum term of 6 months applies.

– What do I need to pay?
Upon signing your Assured Shorthold Tenancy Agreement you must pay the following:
One month’s rent in advance.

This must be either cash or cleared funds in our account; we cannot release the keys until the funds have cleared. So if you intend to pay by cheque, please send 5 days prior to the start of the tenancy agreement to allow time to clear.

>Security Deposit.

This is typically equivalent to five weeks rent but this can vary depending on the property and whether it is furnished or unfurnished. This is registered with the Deposit Protection Service.

Standing Order Form.

A completed standing order form must be provided with your bank details to pay future rental payments.

– What is my deposit for?

Your security deposit is to offer protection to the landlord for misuse of their property. The deposit will be held with The Deposit Protection Service and full details of this scheme can be found on the website . The scheme is designed to offer security to the landlord and the tenant and ensures your security deposit is held in a safe place until the end of your agreement.

– Moving into your New Home:

We will ensure you have the necessary information so that you can enjoy your new home. We will advise where the gas, electric and water meters are located and provide advice on how to change these accounts into your name.

–  Check In Report:

You will be provided with a detailed report on the condition of the property prior to moving in, this can be referred to as an Inventory Report. This will include details of each room and the general condition to include walls and flooring. This will be backed up with a full range of date stamped digital photographs. This report is done to protect both the tenant and the landlord.

– Utilities:

The tenant is responsible for all utilities supplied to the property. This can include water, gas, electric, telephone/internet and council tax. Osprey will assist with the handover at the start and end of your agreement.

– Insurance:

All tenants are recommended to take our contents insurance as this is not covered by the landlord’s property insurance. Please contact our office and we can introduce you to an insurance broker that specialises in this type of cover.

– Maintenance Issues with my Home:

From time to time issues may arise within your home; these may be wear and tear issues or something that has been broken by accident. Whatever the issue, please email , or if you are a Tenant in the Hull area and a member of our maintenance department will gladly assist with repairing the problem quickly and efficiently to ensure your continued enjoyment in your home.

– Extending my Contract:

After the initial fixed term of the Assured Shorthold Tenancy agreement has expired, the landlord is able to obtain possession of the property by serving two month’s written notice on the monthly anniversary of the agreement. Should you wish to extend your current agreement to provide the full security of an Assured Shorthold Tenancy agreement, then please contact us and we will arrange this.

– Ending my Contract:

You are required to give one month’s written notice to end your tenancy. This notice must be one month from the anniversary of the agreement. For example, if your agreement runs from 1st January until 30th June; if you wish to move out on the 30th June written notice must be sent by the 31st May latest.

Once notice has been received, a member of the Osprey team will contact you to discuss the final inspection and check out process. During this four week notice period, Osprey will be able to undertake viewings on the property to attempt to secure a new tenant. You will be provided with 24 hours prior notice to any viewing taking place.

On the final day of your agreement, a member of the Osprey team will meet with you at the property to do the final inspection and produce the Check Out report. This will follow the same pattern as the Check In report that was done at the start of your agreement. During this appointment the final meter readings will be taken for gas, electric and water and a forwarding address taken from you is needed. Once the Check Out report has been completed and is agreeable with the landlord, your deposit will be returned via The Deposit Protection Service. Osprey does not hold the deposit.