It’s All About The Viewing!
I know what you’re thinking – “Oh, not another estate agent telling us that they can sell our house instead of our current agent!”.
Joking aside, at Osprey we do believe that we offer a different kind of service.
Our sales director, Jamie Tyler, has now worked in the industry for over 20 years and having taken over the sales department just over a year ago, has helped the business grow from strength to strength by building on our clients’ recommendations and a good level of service.
We believe that the viewing of a property is one of the most important parts to selling it, so it is quite astounding the amount of complaints that we receive from clients whereby their previous agents have left them to carry out their own viewings when – let’s face it, that is really the agent’s job and the service that you are paying for.
At Osprey we endeavour to accompany all of our viewings for our clients and have full information sheets down to the running costs, direction it faces etc, which ensures that our staff are fully informed to answer any questions on viewings. We also have information regarding the local area, transport links, schools etc. as we know that this is important especially for buyers coming from out of the area. If we have suggested a property to a client, knowing their requirements, it is easier for us to sell the benefits of your property and discuss how it would suit them.
“My husband and I used Osprey to sell our house when we had to relocate for work. Being in full-time employment in another area entirely meant that we could do very little in the process. Having Osprey in general, and Lesley in particular, looking out for our interests was essential. We are grateful for the company’s efficiency and helpfulness of the whole team throughout.”
“I would like to start off by saying how helpful you have been throughout the whole process of me buying my property. You went above and beyond for me. I explained to you the problems that I’d experienced and you were so understanding and gave me the opportunity to finally purchase my first home.” RegardsMrs L H
“I managed to make a call from work today to speak with Ben – who I would like to give praise for his professionalism – what with showing 3 different clients around 2 properties on Saturday, without making us feel uncomfortable – nothing seemed too much trouble and he had the answers to what was asked.. A very nice person”Mr & Mrs W